ByteJam provides the know-how and the how-to to get your digital campaign executed online. If it runs on the web, we’ve built it.
All of our capabilities are driven by our consistent process that allows us to deliver effective solutions over and over again, on time and on budget. It’s a process that’s been honed by years of trial and, yes, some errors.
We’re careful in our use of tools in this process; we want to enhance the process without complicating it. We’ve got a stable of skills and products that we’ll bring to bear to help control your project. From project management software to source code control, from testing suites to deployment managers, we have a well-oiled machine that takes the guesswork out of your project and allows you to focus on the creative stuff that your clients are really paying for.
All shops speak of their collaborative process but few are as transparent as we are. You’re a part of the process and you’ll always get to experience the work as it’s happening. It’s a warts-and-all stance that invites you to the sausage factory floor, just to mix a few metaphors.
TECHNICAL STRATEGY +
Ol’ Bob Burns once opined “the best laid plans of mice and men oft go awry”. We can’t speak to the efficacy of rodent-based game plans, but we do know that the linchpin of any good technical strategy hinges on spending the right amount of time and effort to fully explore your client’s particular needs and goals. There’s no one-size-fits-all process or scope, but there is a vast amount of knowledge and experience we’ll bring to bear on your project. We’ll get to the bottom of it and in doing so, we’ll come up with the road map to nail each objective and set the stage for future success.
What this means in terms of deliverables is a comprehensive set of documentation: platform selection, hosting specifications, integrations, CMS and framework selection, development operations, maintenance considerations, monitoring and security concerns. We’ve got you covered.
We’re unabashed nerds at heart (high school was a lonely time) and the development process is where we shine. At this point in our programming careers, we’ve done it all, and we not only know how to make your client’s website work but how to get it to talk to the myriad of online resources, services and interfaces that bring a fully integrated web solution to life.
Our sites are built upon a robust content management system, specifically selected for your needs, goals and capabilities. We’ve got a fine selection in our quiver and we’ll bring the best one to bear on your project. WordPress, ProcessWire, and MODX are just a few of the systems we’ve got deep experience on. We’ve got the ability to make them work the way you want, with seamless customizations and integrations.
Our work works and the best way to do that is to make best use of all resources, yours and ours. We want you to have as much control over your online experience as you want to take and we’ll craft a solution to be in lockstep with that goal.
And while we’re a friendly, likable bunch, the dark world of the Internet isn’t. It’s dangerous to go alone, you’ll want to take our deep security focus with you. Everything we build online is imbued with our sharp and suspicious nature. Hacking attempts aren’t an “if” proposition, but a “when.” We’re suspicious folk by nature with a deep security focus, ready to thwart even the most far-fetched and implausible attacks. Agencies have enough client fires to put out without that worry. We got your back.
We’ve been doing ecommerce for almost as long as there has been a web. And while it was a wild, wild west in the early days, things are more civilized today. We’re wholly adept at the major Ecommerce platforms, like Shopify, BigCommerce, and Woocommerce.
We maintain HIPAA certification through a recognized industry leader in this space, The Compliancy Group. Annual audits, quarterly reviews, training and so much paperwork keep us on the straight and narrow. So we’ve got the chops to work with PHR and keep it under wraps, safely and securely. So much paperwork.
APIS AND INTEGRATION +
No website is an island. We build and consume all manner of APIs and system integrations to ensure your client’s data has the bridges it needs to get where it needs to go. Coupled with these integrations are automated systems to ensure the data walks to school by itself, looks both ways before crossing the street and always phones if it’s going to be out late.
MAINTENANCE AND SUPPORT +
We are fully committed to supporting everything we build and our site maintenance philosophy is to put as much power into you and your client’s hands to maintain the website as you want. This is the most cost-effective way to keep the site up to date. We’re here to help with the heavy lifting such as adding new features and troubleshooting. We can, and often do, fill in on regular site maintenance when a client’s internal resources are too busy or can’t find that damn password again.
STICKY WICKETS +
Stuff, um, happens. And we’ve developed some pretty specialized skills in fixing said stuff. Find yourself in a jam with your client? ByteJam is your go-to partner. We’ve pitched in on a number of emergency situations on short notice, it plays to our overdeveloped Superman complex. Call us and we’ll come a-running if your client worries about:
- Website performance issues
- Application scalability problems
- Security concerns
- Integration and API woes
- E-commerce snafus
What’s the most common issue we see? Performance. We’re experienced at getting to the root of the issue and implementing novel solutions. And it’s not always by throwing more hardware at the problem. That can be an option, but it’s not the first consideration.
We’ll work quickly to effect short-term solutions to get you through your particular crisis, and then we’re always available to strategize on longer-term fixes to remediate the problems permanently. Call us and we’ll take you through some of the saves we’ve racked up.
We can also help you get your client over their sunk-cost-fallacy complex and extract them from whatever bill of goods they were sold. I’m sure it looked super slick on paper and the demo was the bee’s knees, but now there’s a room full of developers trying to make the logo clickable and they’re saying they’ll need to refactor fifteen hundred lines of code and…just stop. There are easier and cheaper ways. We’ll help.