Who are we?

We’re a focused, honed, slightly-jittery, digital production powerhouse slavishly devoted to the needs and whims of our creative and strategic agency partners.

What do we do?

We provide the know-how and the how-to to get your digital campaign executed online. If it runs on the web, we’ve built it.

Ol’ Bob Burns once opined “the best laid plans of mice and men oft go awry”. We can’t speak to the efficacy of rodent-based game plans, but we do know that the linchpin of any good technical strategy hinges on spending the right amount of time and effort to fully explore your client’s particular needs and goals. There’s no one-size-fits-all process or scope, but there is a vast amount of knowledge and experience we’ll bring to bear on your project. We’ll get to the bottom of it and in doing so, we’ll come up with the road map to nail each objective and set the stage for future success.

This is the meat of what we do, all filet mignon and no gristle. We’ve cooked with all the main CMSs and frameworks and we’ve got the coding chops and dev ops recipes to deliver some hearty digital fare.

Mmmm hmmm, we’re hungry for more.

We’ve been doing ecommerce for almost as long as there has been a web. And while it was a wild, wild west in the early days, things are more civilized today. We’re wholly adept at the major Ecommerce platforms, like Shopify, BigCommerce, and WooCommerce. And we’ve got the experience to keep you on the right side of PCI-DSS.

We maintain HIPAA certification through a recognized industry leader in this space, The Compliancy Group. Annual audits, quarterly reviews, training and so much paperwork keep us on the straight and narrow.

So we’ve got the chops to work with personal health records and keep it under wraps, safely and securely. So much paperwork.

No website is an island. We build and consume all manner of APIs and system integrations to ensure your client’s data has the bridges it needs to get where it needs to go. Coupled with these integrations are automated systems to ensure your data walks to school by itself, looks both ways before crossing the street and always phones if it’s going to be out late.

Sometimes you just want to sit there and roll through some maintenance work.

We are fully committed to supporting everything we build. Our site maintenance philosophy is to put as much power into your and your client’s hands to maintain the website as you want. This is the most cost-effective way to keep a site up to date.

We’re here to help with the heavy lifting such as adding new features and troubleshooting. We can, and often do, fill in on regular site maintenance chores when a client’s internal resources are too busy or they can’t find that damn password (a-gain).

Stuff, um, happens. And we’ve developed some pretty specialized skills in fixing said stuff. Find yourself in a jam with your client? ByteJam is your go-to partner. We’ve pitched in on a number of emergency situations on short notice, it plays to our overdeveloped Superman complex. Call us and we’ll come a-running if your client worries about:

Website performance issues
Application scalability problems
Security concerns
Integration and API woes
E-commerce snafus

What’s the most common issue we see? Performance. We’re experienced at getting to the root of the issue and implementing novel solutions. And it’s not always by throwing more hardware at the problem. That can be an option, but it’s not the first consideration.

We’ll work quickly to effect short-term solutions to get you through your particular crisis, and then we’re always available to strategize on longer-term fixes to remediate the problems permanently. Call us and we’ll take you through some of the saves we’ve racked up.

We can also help you get your client over their sunk-cost-fallacy complex and extract them from whatever bill of goods they were sold. I’m sure it looked super slick on paper and the demo was the bee’s knees, but now there’s a room full of developers trying to make the logo clickable and they’re saying they’ll need to refactor fifteen hundred lines of code and…just stop. There are easier and cheaper ways. We’ll help.

Let’s see it, then.

Not so fast, Skippy. From the start, we’ve been geared to work with agencies. That’s why you won’t see their logos here, or screenshots of the work, or effusive paragraphs extolling the virtues of one particular triumph or another. Our agency partners take the credit due to them for their strategic and creative work. We’re happy to play quietly in the background, working on some of the largest brands in the world.

Well, what sorts of things have you done?

We’ve been at it 25 hard years, g-love. Did it all, wrote the book, threw that book out and then did it all again but backwards and in heels this time. Seriously, parts of the web still had dirt floors when we first put our noses to the grind.

Where are you?

Living rent-free in your noggin’, that’s where. We threw off that rent-based servitude in the mid-teens, beating ‘vid to the punch.

Sounds good, I’d like to enlist.

If you find yourself wanting to munch on glass rather than spend another minute with your tail-wagging, man-child of a boss, hold that thought, put down that fluorescent bulb and fire your resume this way.

Let’s Roll.

Here’s where we’re at:
9625 7th Bay Street, Norfolk, VA 23518 | 804.321.6333 | info@bytejam.com